PRIVACY POLICY

Google Rating
4.9
Based on 472 reviews

Privacy Policy

Last updated: 2021-01-07

We value your privacy very highly. Please read this Privacy Policy carefully before using the archmoving.com Website (the “Website”) operated by Arch Moving, LLC, a(n) Limited Liability Company formed in Missouri, United States (“us”, “we”, “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website or provide to us by any other form of communication, including, but not limited to electronic mail, regular mail and phone calls.

We collect the following information about you:

Category of informationSpecific piece of information
Identifying informationName
Identifying informationPostal / Shipping address
Identifying informationBilling address
Identifying informationPhone number
Identifying informationIP address
Identifying informationEmail address
Identifying informationUser provided information about their move.
Commercial informationRecords of personal property
Internet or other electronic activityBrowsing history
Internet or other electronic activitySearch history
Internet or other electronic activityInformation regarding your interaction with our website or application
Internet or other electronic activityInformation regarding your interactions with advertisements

How we may use your information

We may use the information that you provide us for the following:

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Creating new features;
  • Debugging to identify and repair errors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Resolving disputes;
  • Short-term transient use;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information.

Cookies

A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyze our web traffic using an analytics package;
  • Identify if you are signed in to the Website;
  • Test content on the Website;
  • Store information about your preferences;
  • Recognize when you return to the Website.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Third-Party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us at archgroupmo@gmail.com.

OUR CLIENT REVIEWS

What our clients say

Xavier and Dushawn were amazing!! Very kind and professional, made the move look easy!
Alice Buhr
Alice Buhr
19:06 16 May 21
Quentin and Chris were great!
Chris Brockelbank
Chris Brockelbank
02:13 15 May 21
This is my second move with Arch Moving and I will definitely be calling them again for my future moves. I was sick for a week being nervous about moving but Bryan and Jesse showed up to help and they eased my mind. I moved a one bedroom home and they took apart all of my furniture that needed disassembling and put it all back together perfectly. They were professional, fast, and solved all of the moving issues I wouldn’t have been able to on my own. Definitely recommend.
Kayla Johnson
Kayla Johnson
18:19 14 May 21
So I got booked for next day service which was great for such a short notice I gave them. Charles and Michael B did a great job getting everything moved and done in a timely manner. Very satisfied with Arch Moving services. Best moving company there is with great reasonable prices
Ariee Gee
Ariee Gee
20:51 13 May 21
Xavier and Charles were AWESOME! So glad I went with this company. Quick, professional, on time, affordable, and these guys knew what they were doing!
Kelly Miller
Kelly Miller
03:16 12 May 21
The movers Kai and Marcel were awesome! So polite and hard working!!Would definitely use this business again!
Lisa M
Lisa M
00:33 08 May 21
We were very pleased with the service from this company. They arrived punctually, were courteous and hard working. Jonah and Marcel were especially deserving of our thanks!
Bill Howle
Bill Howle
22:42 03 May 21
Michael B and Dashawn were great workers, they treated our items as if they were their own. We had a ton of things to move on a hot day but they kept working with great attitudes through out the entire move. We reserved 2 trucks but had enough furniture that if they hadn't taken extra time and used their experience to pack the truck correctly, would have taken another trip. This is the 3rd time we have used Arch this month and we can't say enough about all the workers making us feel comfortable in a stressful situation. We are so happy our Sister in Law recommended them.
Ted Howle
Ted Howle
04:27 03 May 21
I had the occasion to fill in for my son and daughter in law during their move because of early labor with their pregnancy. Kai and Jesse were outstanding and professional. I would definitely recommend the for any future moves for ourselves, friends and family. They did a great job!
Vincent Loyal
Vincent Loyal
23:49 02 May 21
Bryan, Marcel and Charles were awesome moving us out and in to our new home! Would recommend this company to all my friends!
Jason Torrence
Jason Torrence
20:38 30 Apr 21
This was a St. Charles, MO move. Arch Moving did an outstanding job with our local move involving 3 residences. The movers Deonta and Charles were highly professional, fast, careful with our items, friendly and courteous They went above and beyond to make sure our move was completed timely and all items moved safely. I would certainly recommend Arch Moving and ask for these 2 excellent movers.
Ray Scholle
Ray Scholle
17:47 30 Apr 21
Arch moving is the way to go. Specifically Kai and Charles. Their combined strength is beyond compare. 10/10 would recommend this moving dream team.
janie stamm
janie stamm
19:38 29 Apr 21
Arch Moving is a 10/10. Kai and Charles were absolutely amazing to work with. They had a positive attitude through the entire move even when we ran into a few obstacles. They were both super friendly and fun to talk to during the move and made things so much less stressful!! Cannot recommend them enough!!
Haley Hensley
Haley Hensley
19:37 29 Apr 21
I recently used Arch Moving for my move and could not have been happier with their service! Our movers Jonah and Matt were EXCELLENT, friendly, and so thorough! I highly recommend Arch Moving if you are looking for movers!
Michelle W
Michelle W
13:45 29 Apr 21
My family needed to move fast and after researching a few companies, we found Arch movers. Jonah and Anthony were fantastic!! They provided fast, friendly, and professional service on such short notice. I absolutely recommend this company and will use their services in the future.
Tanisha Hollis
Tanisha Hollis
22:59 28 Apr 21
Deanta and Charles were awesome! We had several large pieces to move and they did a wonderful job! We miscalculated the number of storage units we needed, so we will have them come back in a few days to fill up the next one. I can't recommend them enough!
Melissa Lewis
Melissa Lewis
19:20 25 Apr 21
Kai and Marcel rocked my move. I was anxious about my first big move but they were quick, efficient and extremely friendly. These two deserve a huge raise! Everything went so much smoother than I thought it could.
Kara Kuehnel
Kara Kuehnel
02:12 22 Apr 21
Xavier and Anthony packed a 16-ft Pod storage unit to the brim and then wrapped, loaded, moved and unloaded several large furniture pieces to a local consignment store. They were careful, courteous and worked very efficiently in moving and packing a large number of boxes and other items. We highly recommend Arch Moving and would definitely hire them again!
Richard Marston
Richard Marston
15:00 17 Apr 21
We had two trucks assigned for a difficult residential move..Quentin and his partner Ronnie were in truck #3. Kai and Anthony worked with truck #6.We've bought and sold homes several times over the past 30 years.Quentin and Kai were 100% committed to do whatever it takes to get the job done to our satisfaction.These are the best two moving crews I've ever worked with...All four of these guys would be the type of workers you would like to hire for your own business.They worked hard for 10 hours moving heavy furniture and appliances from the basement of one house to the second floor of the new location.Kia handled the paperwork efficiently and Quentin has an incredible work ethic from his grandfather's rules.Edward Ball
Ed Ball
Ed Ball
00:49 15 Apr 21
Michael and Erik helped me move today. They were awesome - I so appreciate how quick, friendly and professional they were. I will be telling anyone who will listen about how good my experience was! You have all my future business. Thank you Arch Moving!
Katie Felts
Katie Felts
02:04 14 Apr 21
Quentin and Michael were professional and were fast! Highly recommended
Daniel Hay
Daniel Hay
16:55 12 Apr 21
Xavier and Charles did an excellent job. They were professional and took care very special care of my belongings. My daughter was so impressed that she booked her upcoming move with Arch. Great job guys!!
Danielle Lee
Danielle Lee
22:04 11 Apr 21
These guys are fantastic! Jonah and Marcel were extremely friendly and polite - I was 100% comfortable with them working in my home. They were communicative throughout the job, and got it done quickly, even on a rainy day. My belongings arrived safe and clean without so much as a scuff on the walls or floors at either house.
Jess S
Jess S
19:39 11 Apr 21
The experience was professional, courteous, and arrive to their objective on time.
Richard Hanks
Richard Hanks
22:34 09 Apr 21
Xavier and Michael from Arch Moving were positive and worked hard all day. I would recommend Arch Moving. They made my move as stress-free as a move can be.
Alan Oliver
Alan Oliver
00:08 07 Apr 21
What a GREAT crew you have :Deonta, and Erik were fast, professional, knowledgeable and they took very good care of our things by wrapping cushioning and handling them with care! They helped us get through our moving experience. The process was smooth and quick ! I highly recommend their services!!
Amy Heitzig
Amy Heitzig
17:21 04 Apr 21
Very satisfied when I used Arch Moving for a location move. Ver professional company and would use next time moving service is needed.
John Dill
John Dill
18:13 26 Mar 21
Nino and Chris were simply fantastic! I could not have asked for better guys to help me move my stuff. 10/10 would absolutely use them again!!!
Rachel Geller
Rachel Geller
00:56 25 Mar 21
My moving crew from Arch Moving was incredible!! Efficient, knowledgeable, hard working, courteous, and kind. They made what could have been a very stressful day into one that was worry free. A HUGE thank you to Xavier, Charles, and Ronnie. I am extremely grateful for these amazing gentlemen!! I would hire this crew again in a heartbeat.
Desley Wells
Desley Wells
15:59 24 Mar 21
I was able to book my move within the same week, which was already a good sign for me. Xavier and Ronnie got my items unloaded from my storage unit (11'x17') and into my new 3bdrm home in 3hrs, resulting in no damage. I highly recommend this company for your next move, you won't be disappointed.
Monica Ward
Monica Ward
01:29 24 Mar 21
Xavier and Jesse did a great job. Showed up as scheduled and took great care with our items. Highly recommend for the fantastic price !!!!!!!!!!!!!
David Smith
David Smith
12:37 20 Mar 21
Kai and Anthony did a wonderful job moving all of my furniture! They were timely and very efficient!
karen scaglione
karen scaglione
12:49 18 Mar 21
Xavier and Jessee unpacked and moved a very heavy dresser for me. They were professional, on time, extremely helpful. Thank you for helping me out.
Kerry Allen
Kerry Allen
20:40 16 Mar 21
Marcel and Nino did an amazing job, they were fast, efficient, and made sure everything was done to my satisfaction. Highly recommend
Shaina Durell
Shaina Durell
17:44 16 Mar 21
I was looking for a moving company to move into a new apartment and heard some good reviews on Arch Moving so decided to give them a try...I'm so glad that I did! My movers were so great- Deante (sp?) and Travis. They showed up on time, didn't start the clock until everything was ready, were professional and wore masks, and did a great job loading and unloading all of my things, being super careful with everything. They padded and wrapped all of my furniture and TVs and followed instructions I gave perfectly. Compared to my previous movers, they were 100% better and less expensive. Will definitely use Arch Moving again! Thank you so much!
Virginia Green
Virginia Green
15:21 16 Mar 21
I closed on my home at the beginning of the month and hired Arch Moving to move all of my and my girlfriend's belongings from our second story apartment to our home. Deonta and Jesse were on time and very expedient and careful with the move. Would definitely use again and recommend for anyone moving.
Ian Peacock
Ian Peacock
13:05 16 Mar 21
Xavier and Matt with Arch Moving were fantastic for our move. We have moved several times and this was the first in which we did not end up with broken or lost items. They were polite, efficient, and professional. They were also very accommodating when we had to reschedule due to weather. I 100% recommend Arch Moving!
Catherine Hicks
Catherine Hicks
23:36 12 Mar 21
Nino and Matt made the move a piece of cake. They were on time, communicated well and took great care in moving my daughters belongings to her new apartment. I would recommend using Arch Movers to take the stress out of moving. Very professional and affordable!
Veronica Coffey
Veronica Coffey
16:23 10 Mar 21
We closed on the sell of our house and the purchase of another last week and had a crews from Arch Moving help us move our things from 2 locations to our new house. The crews were on time, professional, courteous, careful, and worked extremely quick. Xavier, Deonta, Erik, and Anthony were great to work with and made what can be a crazy, stressful day much easier!! I would definitely work with Arch Moving again!
Marcus Bond
Marcus Bond
19:27 07 Mar 21
Deonta and Antonio were incredible, worked hard to get me moved in record time, and were careful with all my items. Would definitely use this service again!
Chris Ward
Chris Ward
15:33 04 Mar 21
We rented a Pod and needed help loading the unit. Arch moving sent two very professional young men named Erik and Xavier to help. They were friendly along with hard working, not to mention FAST! They packed the Pod very efficiently and the charges were very reasonable as well. I have nothing but good things to say about these two young men and we will definitely be using them to unpack the Pod when that time arrives.
Rooster 799
Rooster 799
23:12 28 Feb 21
Moved us from a 4th floor apartment without an elevator to a new home. They did not show up on time but without masks, which was a bit concerning, but they were receptive to wearing them when we asked. Quentin and Ronnie were incredibly courteous and efficient. I particularly liked how careful they were when moving our things into our new home. They were also very open and transparent about the pricing.
David Kast
David Kast
19:29 22 Feb 21
Marcel and Nino were great thanks
Sibster M
Sibster M
23:38 18 Feb 21
Excellent experience. Daniel, Juwvan, and Richard were hard working, good humored. and courteous. This was my second move with Arch and they've done a great job both times.
Sheldon Weisgrau
Sheldon Weisgrau
21:32 14 Feb 21